Privacy Policy

Last updated: June 24, 2026

This Privacy Policy explains how Food Paper Store collects, uses, stores, and protects your information when you visit our website, request a quote, place an order, contact our team, or use any of our services.

By using our website, you agree to the collection and use of information as described in this Privacy Policy. We use the information we collect to provide better service, process orders, respond to customer requests, and improve the overall website experience.

Information We Collect

Food Paper Store may collect information from customers and visitors through different areas of the website, including quote forms, order forms, account registration, contact forms, checkout pages, live chat, email communication, and website analytics.

Personal Information

When you contact us, request a quote, create an account, or place an order, we may collect information such as:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Company name
• Order details
• Artwork or design files
• Payment-related details
• Any other information you choose to share with us

This information helps us communicate with you, prepare quotes, process orders, provide customer support, and deliver your requested products or services.

Non-Personal Information

We may also collect non-personal technical information when you visit our website. This may include:

• IP address
• Browser type
• Device type
• Operating system
• Internet Service Provider
• Pages visited
• Date and time of visit
• Referring website
• Time spent on our website
• General website usage activity

This information does not directly identify you. It helps us understand how visitors use our website and allows us to improve performance, content, and user experience.

Information Collected Through Quote Forms

When you submit a quote request, Food Paper Store may collect your contact details and project information, including product type, quantity, size, material, artwork, printing details, and delivery needs.

We use this information to review your request, prepare pricing, contact you with order details, and provide support during the quote and production process.

Information Collected Through Orders

When you place an order, we collect the information needed to complete your purchase, prepare your custom food paper packaging, and deliver it to your address.

This may include your name, email, phone number, shipping address, billing address, order quantity, artwork files, product specifications, and payment confirmation details.

Email Communications

Food Paper Store may contact you by email for order updates, quote follow-ups, payment confirmation, design proof approval, shipping updates, service alerts, or customer support.

We may also send marketing emails, special offers, product updates, or promotions if you have agreed to receive them.

You can unsubscribe from marketing emails at any time by using the unsubscribe option in the email or by contacting us directly. Unsubscribing from marketing emails will not stop important transactional emails related to your orders, quotes, payments, or customer service requests.

Log Files and Analytics

Like many websites, Food Paper Store may use log files and analytics tools to collect general technical information about website visits.

This information may include IP address, browser type, device type, pages viewed, time spent on pages, referring links, and visit date and time.

We use this information for analytics, website improvement, fraud prevention, security, and performance monitoring. This data is generally used in an aggregated or non-identifying form.

Cookies

What Are Cookies?

Cookies are small files stored on your device by your browser. They help websites remember useful information such as preferences, cart items, login details, and browsing activity.

How We Use Cookies

Food Paper Store may use cookies to:

• Keep products in your cart
• Remember your preferences
• Improve website speed and performance
• Understand website traffic
• Support checkout and order features
• Help with website analytics
• Show more relevant content or advertising

Some parts of our website may not work properly if cookies are disabled.

Managing Cookies

You can control or delete cookies through your browser settings. You may choose to block cookies, but doing so may limit some website features, such as cart, checkout, account login, or personalized browsing.

Third-Party Links

Our website may include links to third-party websites, tools, payment providers, shipping carriers, social media pages, or other external platforms.

Food Paper Store is not responsible for the privacy practices, content, or policies of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

This Privacy Policy only applies to information collected through the Food Paper Store website and related services.

Children’s Privacy

Food Paper Store does not knowingly collect personal information from children under the age of 13.

If you are under 13, please do not submit personal information through our website. If we discover that personal information from a child under 13 has been collected, we will take reasonable steps to delete it from our records.

How We Use Your Information

Food Paper Store may use collected information to:

• Respond to quote requests
• Process and manage orders
• Prepare custom product details
• Communicate with customers
• Send design proofs
• Confirm payments
• Arrange shipping and delivery
• Provide customer support
• Improve website performance
• Personalize your website experience
• Send promotional emails when allowed
• Prevent fraud or misuse
• Meet legal or business obligations
• Improve products, services, and customer experience

We only use your information for legitimate business purposes related to our services.

Sharing Your Information

Food Paper Store does not sell your personal information. However, we may share limited information with trusted service providers when necessary to complete business operations.

Service Providers

We may share required information with third-party companies that help us operate our business, such as:

• Payment processors
• Shipping carriers
• Email service providers
• Website hosting providers
• Security tools
• Analytics platforms
• Customer support tools
• Printing or production partners, when needed

These providers only receive the information necessary to perform their services.

Payment Processing

Payments are handled through secure third-party payment providers. Food Paper Store does not store full credit card numbers on its website servers.

Payment providers may collect and process payment data according to their own privacy and security policies.

Shipping Partners

We may share your name, shipping address, phone number, email address, and order details with shipping carriers so your order can be delivered correctly.

Advertising Partners

Food Paper Store may use advertising platforms such as Google, Meta, or similar services to show relevant ads, measure campaign performance, and understand customer interest.

These platforms may collect non-personal or cookie-based information about visits to our website. This helps us improve advertising and show more relevant promotions.

You can manage ad preferences through your browser, device settings, or the settings provided by those advertising platforms.

Legal Disclosure

Food Paper Store may disclose personal information if required by law or if we believe disclosure is necessary to:

• Comply with legal obligations
• Respond to court orders or lawful requests
• Protect our legal rights
• Prevent fraud or misuse
• Protect customers, employees, or the public
• Enforce our website policies and agreements

We only share information in these situations when necessary and appropriate.

Data Security

Food Paper Store takes reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.

We may use security measures such as SSL encryption, secure forms, password protection, limited access controls, and trusted third-party systems.

While we work to protect your information, no internet-based system or electronic storage method can be guaranteed 100% secure. Customers should also protect their account login details and avoid sharing passwords with others.

SSL Encryption

Our website may use SSL encryption to help protect information shared between your browser and our website. SSL helps secure data during online transmission, especially when submitting forms or order details.

Even with SSL protection, no website can fully guarantee complete security against all risks. We continue to take reasonable steps to keep customer information safe.

Retention of Information

Food Paper Store keeps personal information only for as long as needed to complete the purpose for which it was collected.

We may retain information to:

• Process and complete orders
• Provide customer support
• Maintain business records
• Resolve disputes
• Meet tax, accounting, or legal obligations
• Enforce company policies
• Improve our services

If you create an account, some information may remain in your account profile until you update or request deletion, unless we are legally required to keep it.

Your Rights and Choices

You may have the right to request access, correction, or deletion of your personal information, depending on your location and applicable law.

You may contact us to:

• Ask what personal information we hold
• Request correction of inaccurate information
• Request deletion of personal information
• Opt out of marketing emails
• Update your communication preferences
• Ask privacy-related questions

We may need to verify your identity before completing certain requests.

Controlling Marketing Communications

You can choose not to receive marketing emails from Food Paper Store.

To opt out, you may click the unsubscribe link in any promotional email or contact us directly at sales@foodpaperstore.com.

Please note that we may still send important service-related emails, such as order confirmations, quote updates, payment notices, proof approvals, shipping updates, or customer support messages.

User Accounts

If you create an account on our website, you may be able to view, update, or manage certain personal information through your account dashboard.

You are responsible for keeping your login details secure. If you believe your account has been accessed without permission, contact us as soon as possible.

Customer-Submitted Files and Artwork

When you upload artwork, logos, images, or design files, we use them only to prepare quotes, proofs, printing, production, and order support.

Customers are responsible for ensuring they have the legal right to use any artwork, logo, trademark, image, or text submitted to Food Paper Store.

Business Transfers

If Food Paper Store is involved in a merger, sale, acquisition, restructuring, or transfer of business assets, customer information may be transferred as part of that business transaction.

If such a transfer affects how your personal information is used, we will take reasonable steps to provide notice where required.

Updates to This Privacy Policy

Food Paper Store may update this Privacy Policy from time to time. Any updates will be posted on this page.

If we make major changes to how we collect or use personal information, we may provide notice through our website or by email when appropriate.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact Food Paper Store at:

Email: sales@foodpaperstore.com

You may also contact us through our website contact form, live chat, or customer support options.