Terms & Conditions

Last updated: June 24, 2026

Please read these Terms and Conditions carefully before using the Food Paper Store website. By visiting our website, placing an order, requesting a quote, or using any of our services, you agree to follow the terms listed on this page.

Food Paper Store owns and operates this website. We may update, revise, or change these Terms and Conditions at any time without prior notice. We recommend checking this page from time to time so you stay informed about our current policies.

If you continue using our website after changes are made, it means you accept the updated terms. If you do not agree with any part of these terms, please stop using this website.

Copyright

All content on this website, including text, images, graphics, designs, product details, logos, and website layout, belongs to Food Paper Store unless otherwise stated.

No person, company, or third party may copy, reuse, publish, distribute, or reproduce our website content without written permission from Food Paper Store. Any unauthorized use of our content may lead to legal action under applicable copyright laws.

Detailed Order Process

Account Creation

Customers may create an account on our website using an email address and password. Creating an account helps you manage orders, save details, and review order history more easily.

Guest Checkout

You may also place an order without creating an account. Food Paper Store allows customers to order through checkout or quote forms without requiring account registration.

Order Placement

Direct Order

Some products may be ordered directly from the product page. You can select the available size, quantity, material, printing option, and other product details before moving to checkout.

After selecting your order requirements, you can complete your payment through our secure payment options.

Custom Quote Orders

For custom food paper, food bags, trays, liners, sleeves, or other printed packaging needs, you can submit a quote form with your order details.

After receiving your request, our team may contact you by email or phone to confirm important details such as:

• Product type
• Size and quantity
• Material choice
• Artwork or logo file
• Printing colors
• Delivery timeline
• Any special custom requirement

Once your order details are confirmed, we may send an invoice with a secure payment link. Production begins after payment, artwork approval, and order confirmation.

Payment Methods

All payments are processed securely. Unless stated otherwise, all prices and payments are handled in USD.

Once payment is received through an approved payment method, we begin processing your order according to the confirmed details. Customers are responsible for providing accurate order information, artwork files, contact details, and shipping details.

Available Payment Options

Food Paper Store may accept the following payment methods:

• Stripe
• Google Pay
• Link
• Apple Pay
• Credit Card
• Debit Card
• PayPal

Payment options may vary depending on checkout settings or order type.

Printing Process

Design Selection

Customers may choose from available design templates, upload their own artwork, or request help from our design team.

For custom artwork, we recommend providing print-ready files in high-quality formats such as AI, EPS, PDF, PSD, PNG, or JPG. Vector files are preferred for the best print results.

Design Approval

Before printing begins, Food Paper Store may send a digital proof or 2D mockup for customer approval.

Customers must carefully review the design, spelling, logo placement, colors, size, layout, and all order details before approval. Once the design is approved, the file is sent for printing and production may begin right away.

Color Variation in Printing

Please note that printed colors may not always match exactly with what appears on a screen. Color differences can happen because of screen settings, file format, printing method, material type, ink coverage, and paper surface.

By approving the design proof, you accept that slight color variation may occur in the final printed product.

Food Paper Store is not responsible for reprinting orders due to minor color differences caused by artwork files, printing limitations, material surface, or customer-approved designs.

Order Cancellation

After placing an order, customers have a limited cancellation window of 4 hours before production starts.

If a cancellation request is made within 4 hours, we will review the request and confirm whether cancellation is possible.

If cancellation is requested after 4 hours, 20% of the total order amount may be deducted because order preparation, design work, or production planning may have already started.

If cancellation is requested after 24 hours of order placement, 50% of the total order amount may be deducted. This is because printing, design, material handling, and production work may already be in progress.

Orders cannot be cancelled after production is completed or after delivery.

Food Paper Store is not responsible for delays caused by courier issues, weather, holidays, supply delays, or other events outside our control.

Overruns and Underruns

We make every effort to deliver the exact quantity ordered. However, due to the nature of custom printing and production, a small quantity variation may happen.

Final order quantity may have up to 5% overrun or underrun. Customers who need an exact usable quantity are advised to order extra to avoid shortage.

No Liability for Approved Errors

Food Paper Store provides design proofing before printing whenever applicable. Once a customer approves the proof, the customer accepts responsibility for the final design.

After approval, Food Paper Store is not responsible for:

• Spelling mistakes
• Grammar mistakes
• Font issues
• Wrong punctuation
• Artwork placement errors
• Logo or graphic mistakes
• Overprinting issues
• Minor color variation
• Cracking or print limitations
• Finished size differences within normal production tolerance

Customers must carefully review all proofs before giving approval.

User Conduct

Customers agree to provide accurate and complete information when using our website, submitting a quote form, placing an order, or contacting our team.

You agree not to upload, submit, or share any content that is false, harmful, offensive, illegal, misleading, copyrighted without permission, or inappropriate.

Food Paper Store uses reasonable security measures, including SSL protection, to help keep customer data secure. However, customers are responsible for ensuring the information they submit is accurate and lawful.

By placing an order, you confirm that you are legally able to enter into a binding agreement and that your use of this website also follows our Privacy Policy.

Customer-Provided Artwork and Content

Customers are responsible for making sure they have the legal right to use any artwork, logo, image, text, design, trademark, or branding element submitted to Food Paper Store.

Food Paper Store is not responsible for copyright, trademark, or ownership disputes related to customer-provided files.

If you submit artwork or branding content to us, you confirm that you have permission to use it for printing and production.

Indemnity

By using this website or placing an order with Food Paper Store, you agree to protect, defend, and hold Food Paper Store, its team, partners, suppliers, and related parties harmless from any claims, damages, losses, expenses, or legal fees that may arise from:

• Your violation of these Terms and Conditions
• Your misuse of our website or services
• Any content, artwork, image, logo, or file you provide
• Any claim that your submitted design violates another party’s rights
• Incorrect information provided by you during order placement

Printing and Material

Food Paper Store reserves the right to select the printing method that is most suitable for your order based on product type, material, artwork, quantity, and production requirements.

Customers should clearly mention their preferred material, coating, size, and use case at the time of order placement.

If your product will be used for direct food contact, you must clearly tell our team before production begins so we can guide you toward suitable food-safe paper and ink options.

Observed Holidays

Order processing, production, and delivery may be delayed during holidays or peak seasons.

Food Paper Store may observe the following holidays:

• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Black Friday
• Christmas Day
• Other federal or carrier-observed holidays

Shipping and production timelines may be affected during these periods.

Changes to Terms and Conditions

Food Paper Store may update website content, product details, policies, Terms and Conditions, or Privacy Policy at any time without prior notice.

We recommend visiting this page regularly to stay updated with the latest terms and service information.

Disclaimer

Food Paper Store, including its team, partners, suppliers, vendors, and related parties, will not be responsible for direct, indirect, incidental, or unexpected damages caused by misuse of our website, customer-provided information, unauthorized activity, third-party delays, or improper use of our products.

We make every effort to provide accurate product and service information, but errors, delays, or updates may occur.

Get in Touch With Us

If you have any questions about these Terms and Conditions, your order, or our services, you can contact Food Paper Store through the available communication options.

Contact Options

• Live Chat Support
• Email Support: sales@foodpaperstore.com
• Call Support: +1 929 604 1757
• Request a Call Back

Our team is here to help you understand our order process, printing options, material choices, and service policies.